Real Results from Real Businesses
Case Studies
See how local businesses transformed their customer retention with Suki Cards automation.
✅ 700+ Businesses Trust Us
✅ Apple Wallet & Google Pay
✅ Setup in 2-3 Weeks
RadiantlyK Aesthetic
Med Spa — Santa Clara, California
The Challenge
RadiantlyK Aesthetic, a California-based med spa, was losing customers between appointments. They had no system for follow-ups, relied entirely on walk-ins and word-of-mouth, and struggled to get Google reviews. Their online rating sat at 3.9 stars, and rebookings were inconsistent.
What We Built
We designed a complete automated retention system:
- ✅ Suki digital loyalty cards in Apple Wallet & Google Pay — customers scan a QR at checkout
- ✅ GoHighLevel CRM integrated with automated SMS campaigns
- ✅ 5 automated workflows: review requests (3 hours after visit), birthday offers (personalized SMS), 60-day win-back (“we miss you” + 15% off), welcome sequence (7-day drip), and promotional blasts
- ✅ Smart routing: happy customers go to Google Reviews, unhappy ones go to private feedback
The entire system runs on autopilot. Staff only need to offer the Suki card at checkout — everything else is automated.
Results After 90 Days
52%
Increase in rebookings
4.8★
Google rating (was 3.9★)
3 hrs/wk
Saved on manual marketing
“I used to spend hours texting customers. Now the system handles everything — I just focus on treatments. My Google rating went from 3.9 to 4.8 stars in 3 months.”
— RadiantlyK Aesthetic, Owner
INIHAW
Filipino Restaurant — CA
The Challenge
Inihaw, a popular Filipino restaurant in California, had a loyal walk-in crowd but no way to keep them coming back consistently. They relied on social media posts and hoped customers would remember to return. Busy weekdays were slow, and they had no system for collecting customer data or reviews.
What We Built
We set up a complete loyalty and automation system:
- ✅ Suki digital stamp card — customers earn stamps with every order, redeemable for free items
- ✅ GoHighLevel CRM integration to track every customer visit
- ✅ Automated review requests — SMS sent 3 hours after each visit with direct Google link
- ✅ Birthday campaign — automatic personalized offers on customer birthdays
- ✅ 60-day win-back — “It’s been a while!” messages with 15% discount for inactive customers
- ✅ Promotional blasts — fill slow weekdays by sending targeted offers to the customer base
Results After 90 Days
38%
More repeat visits
4.7★
Google rating (was 4.1★)
60+
New Google reviews in 90 days
“Our regulars love the stamp card — they show it to friends. The automatic review requests alone were worth it. We went from barely any reviews to 60+ in three months.”
— Inihaw, Owner
What Every Client Gets
📱
Digital Loyalty Cards
Branded cards in Apple Wallet & Google Pay. Customers scan QR to join — no app download needed.
📊
Automated CRM
GoHighLevel tracks every visit, triggers campaigns, and manages all customer data automatically.
💬
5 SMS Campaigns
Review requests, birthday offers, win-back, welcome sequence, and promotional blasts — all on autopilot.
Want results like these?
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